Support

Help for every TAVQOR app, in one place. Start with the contact details, or jump to a product.

Contact support

We aim to reply within two business days. We reply in English.

Email support

To help us help you, include

  • The app name
  • Your phone model and Android version
  • What you expected, and what happened instead
  • Your Google Play order number, for purchase questions

Never send passwords, recovery codes or full card numbers by email. We will never ask for them.

Help by product

Common questions

Where do I find TAVQOR apps on Google Play?

Our apps are published under the developer name App Library. Each product page links to its Google Play listing once that listing is live.

How do refunds work?

Purchases are processed by Google Play. You can request a refund through Google Play, and you can also email us. Include the app name and your Google Play order number so we can look into it quickly.

I changed phones. How do I get my purchase back?

Sign in to the same Google account you bought with, reinstall the app, and use its restore option where the app provides one. If something is missing, email us with your order number.

How do I report a bug?

Email us with the app name, your phone model, your Android version and the steps that lead to the problem. A screenshot or screen recording helps a lot.

Who do I contact about privacy or my data?

Email support.wijh7@gmail.com with "Privacy" and the app name in the subject line. Our privacy page explains how this website and our apps handle information.

Google's own guidance is at Google Play refund policies. For how we handle information, see our privacy page.